The Values, the four Ds, are like a compass – guiding us in how we behave every day, and reminding us of the attitudes we should have towards our work, our customers and our colleagues.
Delight Customers
We anticipate and exceed customer expectations
We demonstrate Passion for Philips and "sense and simplicity"
We create superior customer experiences, based on deep insights
We act as One Philips ambassadors all the time
Deliver great results
We continually raise the bar
We play to win big and always set ambitious targets
We challenge the status quo and experiment with new ways
We take clear decisions and implement with speed and discipline
Develop people
We get the best from ourselves and each other
We attract the best players to create strong and diverse teams
We take risks by giving people stretch assignments to accelerate their development
We personally invest significant time to coach and recognize people
Depend on each other
We deliver more value by working as One Philips
We think as One Philips and act as owners
We trust and empower each other to contribute our best
We team up and allocate resources to the most promising opportunities