“Great telehealth programs go for clinical and operational transformation”

Estimated reading time: 2-4 minutes

Carla Kriwet on the opportunities and challenges of deploying virtual care solutions

How can technology help to reach the goals of the Quadruple Aim? What distinguishes great telehealth programs from average ones? Who are the key players that need to work together within a hospital to create successful virtual care programs that impact the entire patient journey?

These are some of the questions that Carla Kriwet, Chief Business Leader Connected Care & Health Informatics at Philips, was asked by Becker’s Hospital Review editor Molly Gamble during a recent interview. Carla shared insights and lessons learned from global tele-ICU programs. She also gave her view on where hospitals can expect to see the biggest growth and impact from smart devices and health informatics technologies within their health systems.

Healthcare organizations are transitioning from traditional fee-for-service models to value-based care, where the focus is squarely on outcomes, both clinical and financial. The most impactful tele-ICU programs and virtual care concepts can help hospitals to improve the quality of care, while also helping to decrease the workload for nurses and doctors. But while these technologies show great promise, challenges in introducing and adopting them do exist, especially when it comes to leveraging them across the full hospital enterprise.

Great programs really go for both clinical and
operational transformation. They need to seamlessly integrate into clinical workflows, optimize the
standard of care, and reduce variation in care delivery.

Carla Kriwet

Chief Business Leader of the Connected Care and Health Informatics businesses at Philips

Carla: “Great programs really go for both clinical and operational transformation. They need to seamlessly integrate into clinical workflows, optimize the standard of care, and reduce variation in care delivery. When done correctly, they can drive performance improvement and culture change, and have a positive impact on staff satisfaction.”

Check out the full interview here.

Carla Kriwet is the Chief Business Leader of the Connected Care and Health Informatics businesses at Philips. With more than 20 years of experience in medical device and other technology companies, Carla is responsible for patient monitoring and analytics, healthcare informatics, therapeutic care, and population health programs at Philips.

Follow Carla Kriwet on LinkedIn.