Privacy Notice Jovia Health

 

The data collected is used to create and manage your account, this App account or other Philips app accounts. Your account will be used to send you a welcoming email to verify your username and password, to communicate with you in response to your inquiries, to send you strictly service-related announcements, or direct marketing communication in case you have opted-in. We will also add your Philips product or service to your Account when you connect your App or Device to the Internet. Furthermore, you can use your Account to participate in a promotion or game, participate in a social media activity related to a Philips promotion (for example clicking "like" or "share"), and participate in product testing or surveys.

The data collected is used to insight in your daily lifestyle behavior and to follow progress over time. We do this by email, social media messages, SMS, push notifications etc..

• The data collected is used to provide you with insight in your daily lifestyle behavior, such as your calories burned and "activity", including your sleep behavior and into your cardio fitness (only for Healthwatch and Healthband) to follow progress over time.
  
  If you use the Philips Blood Pressure Monitor(s) Device, the Device records your blood pressure (systolic, diastolic), heart pulse rate and streams it to the App. This data also includes unique User Device number, session and usage data, which is information about your use of the Device(s).

• The data collected is used to provide you with insight in your general health condition, such as your blood pressure, and to follow progress over time.
  
  If you use the Body Analysis Scale(s) Device, the Device records weight and body composition, height and profile data (collected from the App) and streams it to the App. This data also includes unique User Device number, session and usage data, which is information about your use of the Device(s)

• The data collected is used to provide you with insight in your general health condition, such as your BMI and body fat% and to follow progress over time.
  
  Every Device you use provides information about your usage of the Device(s).

The types of cookies we use are:

Required Cookies

These cookies ensure that the App functions properly.

Analytical Cookies

These cookies allow us to analyze app usage so we can measure and improve performance of our Apps.

• This data can be used to identify which parts of the App you are interested in, to track your usage of the App, to improve your App experience or to share social media content. We also make use of cookies that ensure that the App functions properly.
• The data collected is used to provide you with the App's functions.
• The data collected also provides information about your usage of and visits to the App and Device(s).

• The data collected is used to calculate your movement, distance walked and to provide you with insight in your daily lifestyle behavior, such as your calories burned and "activity, and to follow progress over time.
• When you make use of the ‘Find Philips near you’ functionality on the Support Page, you are requested to share your location data with Philips. Based on your location data, you will be directed towards a store near you, or to the consumer care contact details for your country.

• Data about your interactions and usage of the Philips digital channels such as social media, websites, emails, apps and connected product. This data may include: IP address, cookies, device information, communications you click on or tap, location details, websites you visit, etc.

• The combined data is analyzed and used to provide you with the Jovia Health services such as to provide you with insight in your daily lifestyle behavior and your general health condition, to follow progress over time, and to provide you with personalized coaching and advice for additional motivation and support to measure, monitor and motivate your health, activity and lifestyle.
• If you choose to receive promotional communications - based on your preferences and behavior - about Philips products, services, events and promotions, we may contact you with promotions and communications of other nature via email, phone and other digital channels, such as Mobile apps and social media. To be able to tailor the communications to your preferences and behavior and provide you with the best personalized experience, we may analyze and combine your personal data. 
• We use this data to help us improve the content, functionality and usability of the App, Device(s) and our products and services and to develop new products and services.
• We may aggregate this data, removing individual personal data, in order to create publications, presentations, reports or other (marketing) communications, which we can use for both internal and external purposes.

The App may request permission(s) to access sensors (e.g. camera, Wifi, Bluetooth) or data (e.g. photos, agenda, contacts) on your mobile device.

• We use such data only when it is needed to provide you the App Service and only after you provided consent.
• Sometimes the permission is a technical precondition of the operating systems of your mobile device. In such case the App may ask permission to access sensors or data, however we will not collect such data, unless when it is required to provide you the App Service and only after you provided consent.

How we handle your data and privacy

Sharing Data
Philips may use third parties to provide services for the following: 

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

Jovia Health service Providers

These providers deliver specific services for Jovia Health such as calculating heart-age, providing coaching (only for apps that use coaching). For coaching, sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

Payment

These providers handle financial data in relation to Jovia Health.

Philips requires these service providers to provide a comparable level of protection of your personal data as Philips provides, to only process your personal for the specific purposes mentioned above, and to have access to the minimum amount of data they need to deliver a specific service. 

If Philips allows a third party to transfer your personal data outside of your geographic region, we will take steps to protect your privacy rights through the use of contractual arrangements or other means, which will provide a comparable level of protection while the information is being processed by our third parties. 

Philips will disclose personal data only under this privacy notice and/or when required by law.

We may combine the information collected from you and share them with other companies of the Philips Group and with third parties.

Philips sometimes sells a business or a part of a business to another company. Such a transfer of ownership could include the transfer of your personal data directly related to that business, to the purchasing company.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 

 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 

 

Jovia Health service Providers

These providers deliver specific services for Jovia Health such ascalculating heart-age, providing coaching (only for apps that use coaching). For coaching, sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 

 

 

Payment

These providers handle financial data in relation to Jovia Health.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 

 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 

 

Jovia Health service Providers

These providers deliver specific services for Jovia Health such ascalculating heart-age, providing coaching (only for apps that use coaching). For coaching, sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 

 

 

Payment

These providers handle financial data in relation to Jovia Health.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 

 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 

 

Jovia Health service Providers

These providers deliver specific services for Jovia Health such ascalculating heart-age, providing coaching (only for apps that use coaching). For coaching, sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 

 

 

Payment

These providers handle financial data in relation to Jovia Health.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 

 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 

 

Jovia Health service Providers

These providers deliver specific services for Jovia Health such ascalculating heart-age, providing coaching (only for apps that use coaching). For coaching, sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 

 

 

Payment

These providers handle financial data in relation to Jovia Health.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 

 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 

 

Jovia Health service Providers

These providers deliver specific services for Jovia Health such ascalculating heart-age, providing coaching (only for apps that use coaching). For coaching, sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 

 

 

Payment

These providers handle financial data in relation to Jovia Health.

IT Providers

These providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or the services provided.

 

 

Cloud Providers

These providers deliver data storage services. Philips is committed to store your personal data in your region, with cloud services in Europe, US, Latin-American, Tokyo or Sydney and China.

 

 

Jovia Health service Providers

These providers deliver specific services for Jovia Health such ascalculating heart-age, providing coaching (only for apps that use coaching). For coaching, sometimes a third party is responsible. Please read the privacy notice of such party if applicable.

 

 

 

Payment

These providers handle financial data in relation to Jovia Health.

• Access
  You may at any time request access to your personal data.
• Request correction
  You may at any time request correction of your personal data.
• Object
  You may at any time object to the processing of your personal data by clicking the unsubscribe button in our emails, or by changing the preferences in your App settings. 
• Questions or complaints
  You may at any time contact us if you have questions, complaints, concerns or suggestions.  You also have the right to lodge a complaint with the supervisory authority.
• Withdrawal of consent
  You can easily withdraw consent (for example opt-out for our marketing services, by using the ’unsubscribe’ button below each email we send you, or by changing the preferences in your App settings).
• Delete
  If available, you may request your personal data to be deleted at any time.

Please note that you may possibly not be able to use certain products and services anymore when you make use of (some of) your choices and rights.

We recognize and take seriously our responsibility to protect the data you entrust to Philips from loss, misuse or unauthorized access. Philips uses a variety of security technologies and organizational procedures to help protect your data. For example, we implement access controls, use firewalls and secure protocols.

While Jovia Health is not generally targeted at children under the age of 18, it is Philips policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing personal data of children.

If a parent or guardian becomes aware that his or her child who is under the age of 18 has provided us with his or her personal data, please contact us at privacy@philips.com. If we become aware that a child under the age of 18 has provided us with personal data, we will delete such data from our files.

California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please visit our privacy website: http://www.philips.com/a-w/privacy/questions-and-feedback.html

California Civil Code Section 1798.83 also permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please call our call center at (+1)-1-844-531-6861 – Monday to Saturday 9:00 AM – 9:00 PM EST, Sunday 9:00 AM – 6:00 PM EST (excluding major holidays)   Please note that we are only required to respond to one request per customer each year.

California Online Privacy Protection Act Notice

On September 27, 2013, California enacted A.B. 370, amending the California Online Privacy Protection Act to require website operators like us to disclose how we respond to “Do Not Track Signals”; and whether third parties collect personally identifiable information about users when they visit us.

(1) We do not track users, who do not interact with its sharing functionality across the web, and therefore, do not use “do not track” signals.

(2) We do not authorize the collection of personally identifiable information from our users for third party use through advertising technologies without separate member consent.

The services that Philips provides may change from time to time without prior notice to you. For this reason, we reserve the right to change or add to this Privacy Notice from time to time.

We encourage you to check back often to review the latest version.

The new Privacy Notice will be effective upon posting, if you do not agree to the revised notice, you should alter your preferences, or consider stop using the App. By continuing to access or make us of our services after those changes become effective, you acknowledge you have been informed with the revised Privacy Notice.