Unless otherwise stated in this Privacy Notice or in other product or service specific privacy notices, the controller of your personal data (as well as the controller’s representative in the European Union) is by Philips Medical Systems Nederland B.V., Veenpluis 6, 5684 PC Best, the Netherlands.
We receive or collect information and personal data, as described in detail below, when we provide our Services, including when you access, download, and/or install the App. We may use this personal data to perform the Services requested by you or as a contractual necessity, to operate, provide, improve, customize, support, and market our App based on our legitimate interest, or your consent. If you do not want us to collect and process your personal data, you may not be able to use the App.
In order to use all functions of the App, you do not need to register. However, we still process certain information about you when you access the app. Consequently, we automatically receive certain information about your mobile device and App usage. The following information is collected and stored without your intervention:
Device details : Details of the device like name of the device, manufacturer, OS name, OS version
Unique IDs : Firebase Installation ID, Crashlytics Installation UUID, Adobe anonymizedVisitor ID.
The data listed is processed for the purpose of ensuring a smooth connection to the App, convenient use of the App and to evaluate the system's security and stability. We process this data using Firebase Crashlytics, a service of Google LLC. Crashlytics transmits certain technical information to us concerning your device and your App installation if your App crashes. The data is stored only temporarily at one of the Google Cloud Platform locations or Google data center locations, to process NDK crashes for 90 days after you uninstall the App.
Please note that we process this personal data based on our legitimate interest, in accordance with Article 6.1(f) of Regulation (EU) 2016/679. Our legitimate interest lies in recognizing errors in our App, examining them, and remedying them, and thus being able to offer our App in its contractually specified form.
Depending on your notification choices, we might process your personal data to provide you with personalized services. We do so by sending you push notifications and/or in-app messages in connection with our services. You can decide to enable the push notifications by changing the settings in the App. If you decide to do so, the following information will be collected and stored:
Device details : Details of the device like name, model and brand of the device and Operating System version
App details : App version, the app that was used to install your app (such as Play Store)
Unique IDs : Firebase Installation ID
Consents : Consents provided for the notification settings The data listed is processed for the purpose of providing you with personalized service (push notifications). We process this data using Firebase Cloud Messaging, a service of Google LLC. Firebase Cloud Messaging. The data is stored at one of the Google Cloud Platform locations or Google data center locations for 270 days after you uninstall the app.
Please note that we only process personal data related to push notifications after you have provided consent to such processing, in accordance with Article 6.1(a) of Regulation (EU) 2016/679. You can consent to this processing, when launching the App for the first time, or, by changing your settings in the App. You can also disable push notifications in the App at any time and revoke your consent.
Depending on your analytics choices, we might process your personal data for the purpose of analytics. We use analytics data to perform analytics on the products and/or services we offer. You can decide to enable analytics by changing the settings in the App.
We may also organise Surveys via the App. The Surveys help us to improve the analytics and give insights about the users of the app. The questions are generic and relate to you as a healthcare professional. All questions are optional and you do not need to reply if you do not wish to do so.
Philips will only receive the aggregated results, and no individual answers will be tracked back to a specific user.
If you decide to enable analytics and to participate in the Surveys, do so, the following information will be collected and stored:
Device details : Details of the device like name of the device, manufacturer, OS name, OS version, mobile dimensions, Geolocation information
Unique IDs : Adobe anonymized Visitor ID
Information related to the App usage : Page names or URLs of web pages, Time-based data
Consent: Consent provided for the analytics and surveys
The data listed is processed for the purpose of evaluating the App usage, compiling reports on the app’s activities within the App for us, and providing other services relating to the use of the App. We process this information using Adobe Analytics. Adobe maintains three data processing locations. These data processing locations currently reside in the United States, Ireland, and Japan. The data processed by Adobe Analytics is stored for 25 months after you uninstall the app. After this period, Adobe Analytics only stores aggregated statistics.
Please note that we only process personal data related to analytics after you have provided consent to such processing, in accordance with Article 6.1(a) of Regulation (EU) 2016/679. You can consent to this processing, when launching the App for the first time, or, by changing your settings in the App. You can also change your analytics settings in the App at any time and revoke your consent.
If you write a review or rate the App on the app stores, we may process such information to respond to your comments and questions, understand how you feel when using the App, get familiar with your general perception of the App and our brand, and use these insights to improve the App and/or our products and services. We can only see your app store username, ratings, comments and any other detail you decide to share with us or make publicly available. Unless you require us to do so, we do not link this information to your account credentials or any other information we hold from you. When you require customer support, we may use your data to follow-up on your case and guide you through our customer support process.
Please note that we consider the processing of your ratings and review data to be based on our legitimate interest, in accordance with Article 6.1(f) of Regulation (EU) 2016/679.
The app requires access to the mobile device's Storage to save Files that the app uses to operate (e.g., manuals, graphics, media files, or other large program assets). If you delete the app, the Files will be deleted from your mobile device.
Privacy Request: If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal data that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us here. For more information, please review the Privacy Request section in the Global Privacy Notice.
For information on how we protect your personal data, please review the corresponding section in the Philips Global Privacy Notice.
For information about data transfer and data sharing with third parties, please review the corresponding section in the Philips Global Privacy Notice.
For information about how long we keep your personal data, please review the corresponding section in the Philips Global Privacy Notice.
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