Global

Customer Feedback Management System

  *Customer Feedback Portal has been replaced by a Customer Feedback Form

To document a new customer feedback, use the Customer Feedback Form
Send the completed Customer Feedback Form to the functional account supporting your country. Please refer to:

Note:

 

  • For customer feedbacks for Sleep & Respiratory Care, please send the completed pdf template to the following functional accounts:
     

            o   Respironics.repair@philips.com – US & CA
 

            o   Respironics.global.customerservice@philips.com – Rest of World
 

  • For customer feedback for IGT-Devices (Volcano / Spectranetics products include: Volcano and AltaTrack Wires, Catheters, Systems and Spectranetics Vascular Intervention, Lead Management, Laser, Stellarex, or AngioSculpt); please send the completed pdf template to:
     

            o   IGTD.CustomerInquiry@philips.com
 

As a reference, the list of IGT-Devices products is included here - click here

If you have any questions, please contact your local Q&R representative or send questions to the functional account supporting your country