Philips Global Privacy page  

Philips' approach towards privacy

Transparency on Privacy within Philips

At Philips we have a longstanding commitment to respect the privacy of our consumers, customers and other individuals we deal with, such as patients. Being transparent about how we deal with personal data helps to build trust. As we transform into a digital company, complying with our privacy standards is increasingly important to achieve that commitment.


On this website you can find the necessary information, and how you can exercise your rights as a consumer, patient, employee of our business customers, or other individual dealing with Philips.

Ways in which we give effect to consumer privacy

Philips Privacy Rules

To create a global approach on the protection of privacy and to allow internal data transfers between Philips companies worldwide, Philips has adopted a set of Binding Corporate Rules called The Philips Privacy Rules.


The Philips Privacy Rules aim to address the vast number of international data protection requirements by formulating an overarching approach to guide the company.

Why we process your data

At Philips we aim to collect personal data only for certain legitimate business purposes. This includes facilitating and improving your experience in the purchase and use of products. We also aim to facilitate meaningful social interaction with you, by enabling you to create a dialog with us, through social media and other means, about your experience of Philips products and services.


In some cases, where you interact with Philips, use our services, or purchase Philips products, we use your data in order to let you know about products and services we think you might like, in such cases we make sure that you have either been informed or have consented to this in advance.


Philips aims to inform you as much as possible about the processing of your personal data. You will find information in our online privacy notices, and on this website. If you still have questions, you can use our webform.

Your rights

Under the Philips Privacy Rules and many local privacy laws, you have the right to request access to your personal data. When your personal data are incorrect, incomplete or not processed in compliance with applicable law or the Philips Privacy Rules, you have the right to have this data rectified, deleted or blocked.

General Data Protection Regulation (GDPR)

At Philips, we believe that putting trust, transparency and control at the heart of our customer and consumer experience is key to being a successful health technology company. We have closely monitored the progress of GDPR and have partnered with, as well as employed numerous legal, process and privacy experts who continue to help us navigate these regulatory challenges and to deliver on our commitments.


In 2009, Philips implemented the Binding Corporate Rules and is currently working with the European Data Protection Regulation, as well as national legal regimes governing the collection and use of personal data, outside the EU. Consequently, Philips has processes and mechanisms in place that facilitate individuals in the EU to exercise their rights as prescribed by the GDPR.


Philips has appointed a Data Protection Officer to represent our customers’ data protection needs and rights, as well as supporting our continuing engagement with European regulators relating to data protection matters.

Philips as a Processor of Personal data

Part of the Philips Privacy Rules relate to the protection of personal data that Philips only processes on behalf of another party, and where there is no direct relationship between Philips and the individual. This mostly occurs where Philips processes patient data on behalf of a hospital that uses Philips medical devices.


You can find these specific Philips Privacy Rules (the so-called Processor Rules) and the list of categories of sub-processers that Philips uses below.