- Innovative service models
With new periodic, usage- and outcome-based business models, we are shifting from selling the physical product or system to offering its use as a service. That way, our health system customers and their patients get the functionality they need, without significant upfront capital expenditure. Models like this also support multiple re-use and recycling.
- Closing the loop – refurbish, re-use, recycle
We offer a trade-in on all large medical equipment deals that we have won and take care of responsible end-of-use management, such as refurbishment, remanufacturing or recycling. Our Philips Circular Edition portfolio allows customers to benefit from refurbished, upgraded and quality-tested technology at lower cost. As part of our ambition to close the loop for all professional equipment by 2025, over 3,000 systems were traded-in by our customers in 2021.
- Dematerialization through digitalization and software
Smart digital tools and software enable us to ‘dematerialize’, delivering maximum value with minimum resources. For example, supporting the shift of care from resource-intensive clinical facilities to networked lower-cost settings and the home, thereby giving more people access to care.
We are also witnessing the transition to cloud-, service- and software-based solutions, saving on the materials needed for on-site enterprise hardware and reducing CO2 emissions.