Scaling up our circular products and services

With pressure on costs and not all applications requiring new equipment, care facilities are keen to extend their resources within a restricted budget without compromising on quality. Consumers too are keen to break the cycle of ‘take-make-dispose’.

Scaling up our circular products and services

With pressure on costs and not all applications requiring new equipment, care facilities are keen to extend their resources within a restricted budget without compromising on quality. Consumers too are keen to break the cycle of ‘take-make-dispose’.

Circular products and services
Periodic, usage based and outcome based business models

Periodic, usage- and outcome-based business models

 

Performance- and access-based models allow our customers to access products as a service. Our Lumify with Reacts portable ultrasound service is a good example. Under this flexible subscription service, users can have access to transducers, an app and online ecosystem. The subscription service reduces upfront costs and improves patient access to innovative care.

 

Another example is our Lumea Select Try & Buy model. Philips retains ownership of the Lumea Prestige IPL hair removal product throughout its lifespan. After use, it is returned to be processed for further use.

Refurbishment parts recovery

Refurbishment and parts recovery

 

Refurbishment and parts recovery offer our customers a choice of pre-owned systems that have been thoroughly refurbished, upgraded and quality-tested. The Philips Diamond Select program make first-rate equipment available at lower cost, offering high-quality refurbished systems with a full Philips warranty.

In this way, customers can benefit from state-of-the art technology at a more affordable price. Also, refurbished parts are re-used in our maintenance services.

 

If refurbishment/remanufacturing is no longer an option, we ensure responsible repurposing. By recovering valuable parts, we can service older systems, maximizing lifetime value again. If that too is no longer an option, we recycle back to raw materials via local recycling networks.


We also offer refurbished consumer products, such as the refurbished Shaver series 5000. These products are pre-owned, or returned to us unused, and restored to give them a second life. 

On-site or remote circular services, including upgrades

 

On-site or remote upgrades make it possible to enhance existing Philips systems to current technology or increased capacities. For example, with SmartPath upgrades, you get the most advanced enhancements in workflow, dose management, clinical capabilities and imaging quality with equipment you already own. 

Service Image

Servicing

 

Servicing is increasingly carried out remotely and uses AI to support predictive maintenance. Both help prolong lifetime, increase utilization, and reduce environmental impact.

Recycled materials

 

Recycled materials have become an integral part of product design of our consumer products. And by co-creating with recycled materials organizations, we can use our expertise to further improve the quality of materials.

Software

 

We offer software solutions that help our customers optimize their resource use, and many of our software solutions reduce the need for (dedicated) hardware. For instance, our Lumify with Reacts portable ultrasound connects directly to handheld devices, thus reducing the need for a separate patient monitor.

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