Global report
Building trust
in healthcare AI
Perspectives from patients and professionals
Global research
AI has taken the world by storm in recent years, including healthcare. Yet its full potential remains untapped. This year’s Future Health Index report explores this potential, how AI is already helping clinicians and patients today, and what is needed to build trust in healthcare AI, enabling better adoption of the technology and better patient outcomes.
The largest global survey of its kind, analyzing the perspectives of healthcare professionals and patients on the use of AI and digital technologies in healthcare.
Patients are waiting for care
Widespread delays have consequences. Patients report worsening health due to not seeing a doctor sooner.
AI can deliver better care, faster
Healthcare professionals believe that AI can enable their departments to serve more patients, more effectively.
But patients have less confidence in AI
Healthcare professionals are more confident than patients in AI, but still have concerns. Issues must be addressed for both groups to build trust in the technology.
Download the full global report
Download the full global report
Global report
Read about the perspectives of healthcare professionals and patients on AI
Australia
Brazil
Canada
China
France
Germany
India
Indonesia
Japan
Netherlands
Saudi Arabia
Spain
South Africa
South Korea
The Future Health Index is commissioned by Philips
In its 10th edition, the Future Health Index 2025 investigates how innovative technologies, particularly artificial intelligence (AI), can empower healthcare professionals to deliver better care for more people. Two quantitative surveys were carried out among over 1,900 healthcare professionals and over 16,000 patients in 16 countries (Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Netherlands, Saudi Arabia, Spain, South Africa, South Korea, the United Kingdom and the United States). The surveys were conducted from December 2024 to April 2025.
