It’s actually much more about purpose, collaboration and impact. While great strides are being made with regards to technology, creating and fostering the right environment for people to thrive still needs due care and attention. Many millennials are driven by the notion of having a positive social impact, which makes healthcare an interesting industry for them. That said, currently the perception of the field is plagued with more and more reports of burnout and stress. While there aren’t quick fixes to rectify these issues, we do need to make sure that we are taking action. Otherwise, we risk losing a whole generation.
Millennials, and soon Gen Z, are entering the workforce en masse. In many companies they still find a culture, organization structure and processes that date back to the last century. You visit a hospital and see that it is organized by medical disciplines, locked up in brick and mortar, not by patient needs and seamless journeys. You ride the elevator in a company and pass the Marketing, Supply Chain, HR and Finance Departments, each in their own little worlds. Decision making is slow, as decisions tend to be pushed up and get lost in endless meetings. Processes are cumbersome, because they were designed for a mechanistic, inward-looking rather than fluid, outwardly connected organization.