Tackling healthcare’s biggest challenges with virtual command centers
Hospital command centers have been gaining traction in recent years. In the current healthcare climate, there is a movement away from centers that are in “command and control,” and the need for widespread adoption is crucial to improve patient outcomes and workflow efficiencies. As an industry, we continuously highlight the importance of the right care, in the right place, at the right time. To make this statement a reality, command centers are the answer, with the necessary components to better manage patient flow and logistics with monitors that display actionable insights.
Like most tech solutions in healthcare, command centers have continuously evolved since their inception. The first generation of command centers focused on operations, but now, the next-generation centers are incorporating clinical metrics to drive operational decisions and improve the quality of care. With advanced clinical-decision support, workflow change management and integrated audio-visual technology, command centers have the ability to help reduce medical complications before they occur. Clinicians no longer need to check patients’ vital signs periodically. With telehealth and advanced connected solutions, they have a clear view into a patient’s condition through a continuous live-stream of data flowing from bedside monitors to the command center. Here, intelligent algorithms help identify and prioritize patients for early intervention, providing physicians with the information necessary to make the best, most accurate decisions for the patient. Its predictive, virtual capabilities also ensure downstream bed availability by coordinating ICU transfers and floor discharges – all components that should make command centers an essential strategy for improving ICU utilization.