Jul 26, 2018

St. Andrew's Toowoomba Hospital first in Australia to install Philips' next-generation EMR solution with advanced clinical analytics to drive patient safety

  • Philips Tasy Electronic Medical Record (EMR) will integrate management of medical, organizational and administrative processes into a single solution to drive quality and efficiency of care 
  • Agreement marks expansion of Philips’ EMR business to Australia and New Zealand

Sydney, Australia and Amsterdam, the NetherlandsRoyal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, and St. Andrew’s Toowoomba Hospital in Queensland Australia, today announced a multi-year partnership agreement for the hospital-wide installation of Philips Tasy EMR [1]. 


Tasy EMR is Philips’ next generation Electronic Medical Record (EMR) and care management solution, which addresses the shortcomings of conventional EMRs. Instead of needing multiple IT solutions from various vendors, Philips Tasy EMR offers one integrated solution across all care settings through a single platform and database that enables centralized management of clinical, organizational and administrative processes. Advanced clinical analytics allows for streamlining workflows, driving quality and efficiency of care and patient safety. 

Philips’ comprehensive EMR solution will support us driving clinical innovation and operational efficiencies that sets us apart now and in the future.

Ray Fairweather

Chief Executive Officer at St. Andrew’s Toowoomba Hospital

“As a community hospital with a vast network and varied medical expertise striving to achieve excellence in care and service, we are dedicated to setting a benchmark for regional hospitals,” said Ray Fairweather, Chief Executive Officer at St. Andrew’s Toowoomba Hospital. “We are leveraging the latest technology to allow for safety and accuracy in healthcare while improving operational workflow for patients and staff. Philips’ comprehensive EMR solution will support us driving clinical innovation and operational efficiencies that sets us apart now and in the future.”


“Together with St. Andrew’s Toowoomba Hospital, we will fully digitize its entire care management processes and enable anytime, anywhere access to clinical analytics that helps to continuously improve safety and patient outcomes,” said Yair Briman, Business Leader, Healthcare Informatics at Philips. “Our technology with advanced real-time risk assessment and decision making aims to empower physicians, nurses and other medical professionals to make fast and confident diagnosis, treatment and follow-up decisions in all the different phases of the patient journey, from prevention to acute care. This partnership is also very exciting as it solidifies the expansion of our EMR business across the world to Australia and New Zealand.”

Secure access to real-time data from any location

Conventional EMRs typically contain standard medical and clinical data about a patient, and were originally designed to use this information primarily for administrative tasks such as billing. Philips Tasy EMR helps hospitals become digital, integrated, interoperable and secure. As Tasy EMR is built on HTML 5, as a single web-based integrated patient administration and electronic medical record platform and database, care professionals and administrators can access any information in real-time from any location within or beyond the hospital to manage their processes centrally. These processes range from patient care to inventory and supply management, revenue cycle management and business reporting.


Other processes covered by Tasy EMR include comprehensive, clinically integrated bed management and the scheduling of rooms and staff for appointments and medical procedures. By managing both clinical and administrative workflows, Tasy EMR connects the dots between different aspects of patient care. Designed to be highly flexible through traceable user roles and profiles, it keeps pace with a hospital’s workflows, standards and key performance indicators.

Advanced clinical decision support tools

As part of the customization of Tasy EMR functionalities, St. Andrew’s Toowoomba Hospital will get access to advanced clinical decision support tools and full closed loop medication management. Medication errors and unsafe medication practices are a concern to hospital systems across the world. It is estimated that in Australia alone, the annual medication error-related costs are at least $1.2 billion [2].

Expanding full suite decision support solution across the globe

This new partnership agreement between Philips and St. Andrew’s Toowoomba Hospital is another important step in the Tasy EMR growth success story beyond Latin America, the Middle East and Europe. The use of Tasy EMR has already helped multiple Brazilian hospitals receive EMR Adoption Model Stage 6 and Model Stage 7 (the highest level possible) certification from HIMSS Analytics; meaning they are near paperless and are driving integration, security and analytics to optimise patient care.


[1] Philips Tasy EMR is not available for sale in the USA.

[2] Australian Commission on Safety and Quality in Healthcare; October 9, 2017

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips generated 2017 sales of EUR 17.8 billion and employs approximately 75,000 employees with sales and services in more than 100 countries. News about Philips can be found at

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Joost Maltha

Joost Maltha

Philips Global Press Office

Tel: +31 6 10 55 8116

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Albertine Schor

Philips Australia and New Zealand

Tel.: +61 427 915 643

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Tasy EMR is Philips’ next-generation Electronic Medical Record (EMR) and care management solution 

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