“We are pleased that Gartner has recognized Philips as a Representative Vendor for its enterprise virtual care portfolio and telehealth portfolio in their recent Market Guide,” said Roy Jakobs, Chief Business Leader Connected Care at Royal Philips. “Virtual care has empowered clinicians to meet patient needs, even during COVID-19. By strategically partnering with our customers, Philips is helping health systems build programs to address the immediate demands of the pandemic, while also building sustainable and scalable systems that will extend beyond COVID-19 to enable the right care anywhere, anytime.”
In its report, Gartner identified five critical capabilities for virtual care solutions – (a) clinician experience, (b) patient experience, (c) artificial intelligence, (d) information capture for billing and reporting, and (e) modular, open solutions. Philips was included as a Representative Vendor based on its telehealth and virtual care solutions. Moreover, Philips aims to meet healthcare providers’ needs through its platform-based virtual care approach to help deliver on the quadruple aim of care: improving health outcomes and lowering the cost of care, while also improving the patient and care provider experience.
More information on Philips’ enterprise telehealth solutions portfolio can be accessed here.
The Gartner Market Guide on Virtual Care can be accessed here.
 Gartner, “Market Guide for Virtual Care Solutions”, Sharon Hakkennes, Pooja Singh, 26 October 2020.
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