Building health systems that can manage the challenges of the future requires two lines of action. The first is to listen to the main users of the healthcare system – the general population and healthcare professionals – and understand their expectations and experiences. Second, we must investigate how technology is already transforming lives in different national health systems around the world and how it can be integrated further.
This Future Health Index (FHI) report – now in its second year – is a comprehensive record of where we stand on the road to achieving better health outcomes at a lower cost and how we are transforming to meet future healthcare needs. The FHI provides a platform for discussing where governments and businesses should concentrate resources to enable a revolution in the way healthcare is delivered and experienced.
This report is the result of surveys and interviews with more than 33,000 healthcare professionals, insurers and members of the public across 19 countries and five continents. Key findings and themes include: