Responses from almost 3000 younger healthcare professionals

As the first global survey of its kind, the Future Health Index 2020 report features intriguing insights into the next generation of healthcare professionals all under age 40, a group that will form the majority of the healthcare workforce over the next 20 years. The research explores this group’s expectations around technology, training and job satisfaction, and the reality of their experience as healthcare professionals.

As the first global survey of its kind, the Future Health Index 2020 report explores the expectations and experiences of the next generation of healthcare professionals around technology, training and job satisfaction.  The survey was conducted across 15 countries among almost 3,000 younger healthcare professionals all under age 40.

Theme 1 label

Exploring the gaps in healthcare education and training

Younger healthcare professionals see four key gaps in their career relating to: skills, knowledge, data and expectations.


Many feel their medical education did not prepare them for certain aspects of their career

Skills image


Say their medical education has not prepared them at all for business administration tasks


How much younger healthcare professionals knew about value-based care

Knowledge image


Only knew it by name/a little/nothing at all

Some younger healthcare professionals say they are overwhelmed by digital patient data.  Many say the reality of their career does not live up to their hopes and expectations.


Data graph green


Don’t know how to use digital patient data to inform patient care

Data graph yellow


Are overwhelmed by the amount of digital patient data


Expectations image


Disagree or neither agree nor disagree that the reality of their career lives up to their hopes and expectations

This generation says the biggest change needed to leverage healthcare data is fixing problems that impair the smooth running of digital health technologies such as interoperability, data accuracy and security.

cog l


Improved interoperability between platforms

Graph image


Improved accuracy of data

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Improved data security

Theme 3 label

Creating the ideal healthcare working environment

Smarter and more flexible working environments are key to attracting talent.

Other than salary, factors around collaboration, autonomy and technology are important when choosing a hospital or practice in which to work.

Workplace culture


Workplace culture

Latest equipment and technologies


Latest equipment / technologies

Reputation image



Work/life balance


Work/life balance

Percentages are NETS.
Base (unweighted): Total younger healthcare professionals excluding those who selected 'salary - important to you' (n=663)

Addressing the gap

This data gives a clear mandate to healthcare leaders to respond to the concerns of this younger generation of healthcare professionals. It highlights
three core areas to address urgently:

Education and training

Education and training

  • Administrative and business management
  • Use and interpretation of technology and data
  • Principles of value-based care.

Technology image


  • Investment in data sharing technologies
  • Harnessed to improve work-life balance and outcomes
  • Greater product interoperability.

Culture image


  • Opinion acknowledgement
  • Involvement in business operations 
  • Flexible working

The Future Health Index is commissioned by Philips.

The 2020 study comprises original research via a survey of 2,867 healthcare professionals under the age of 40 years old across 15 countries: Australia, Brazil, China, France, Germany, India, Japan, the Netherlands, Poland, Romania, Russia, Saudi Arabia, Singapore, South Africa and the United States of America.

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