Vendor Invoice Query

Verify the status of an invoice sent to Philips.
Learn about invoicing instructions and Philips contact references.

Invoice Content Requirements

Invoice number
Invoice date
Purchase Order number. The Philips 10-digit Purchase Order number must be on the invoice to ensure proper processing and avoid delays in payment. Please note that Philips has a strict “NO PO No Pay” policy. This means among others that a Purchase Order (“PO”) should be at the basis of all goods and services we procure from suppliers. Invoices received by Philips without reference to a valid PO number and/or otherwise not matching the information on the PO will be parked (not booked) This could result in significant delays in the payment process.
For each invoice line, include the PO line-item number, in the same format as in the Philips PO document (e.g., 10 or 1), after the PO number, separated by a dash or a slash with no spaces in between. e.g., AU90-4517644696–10 or 4517644696–1.
If the invoice is subject to multiple tax rates, each base amount should be listed in separate invoice line.
Vendor Tax ID or VAT ID#
Philips Tax ID or VAT ID#
Philips organization name and address
Subtotal (Less Freight and Tax)
Tax amount (even if zero)
Total amount (including Freight and Tax)
Vendor Bank account information (ACH/EFT)
Currency as per PO
Email address of the contact person for this invoice in case of questions.
ASN number (if applicable)
Barcode delimiter. If any supporting documentation is included within the invoice document, the following barcode needs to be inserted in a blank page to serve as a delimiter between the invoice and the supporting documentation.

Invoicing Instructions:

A valid Philips Purchase Order number (PO) must be included on the invoice body. To avoid delays on payments, invoices without PO have a high risk of being rejected.

All invoices issued towards Philips organization must follow a standard invoice template with following clear details:

Philips Company Code (provided at PO)
Philips address (Provided at PO)
Philips service/goods buyer
Vendor Name
Vendor Address
Vendor Bank Details
Invoice Number (cannot be proforma invoice)
Invoice Date
Philips Purchase Order (PO number)
Invoice Details (provided at PO)
- Description of services or material numbers, quantities, unit price, total values. (details must match Philips PO)
Invoice subtotal
Tax percentage(s)
Invoice grand total

Invoice template example (186.0KB)

First PO template (180.0KB)

Second PO template (287.0KB)

Third PO template (93.0KB)

Fourth PO template (363.0KB)

US PO template (249.0KB)

Invoice Submission Requirements (Use one of the following options)

1. Email the original invoice to the email address indicated on the Purchase Order documentation under the "Electronic invoices to be sent to" section.

Note the following rules for email submissions:

The email subject should contain the Company Code found on the Purchase Order documentation under the "Document number" section, vendor name, and invoice number.
Invoices must not be included in the body of the mail but only as an attachment.
TIF or PDF document formats only. Unsupported formats will be ignored (e.g., Word, Excel, Zip).
One invoice per PDF or TIF file. Any supporting documentation must be embedded in the same PDF/TIF file. The first page of the PDF/TIFF file must be the actual invoice.
One PDF or TIF file per email. Multiple attachments per e-mail are not allowed.
PDF or TIF file size no greater than 10MB.
No more than 500 pages per invoice.
300 dpi or higher quality preferred.
Standard Windows fonts.
No cover sheets.
No Passwords or other secure forms of email are accepted.
No return receipt requests.
No colored paper or color scanner settings.
Invoice must be aligned, so none of the information has lines running through key fields (invoice #, invoice date, Amount, Purchase Order #, etc.)
No links, pop-ups, social media or other graphics in the body of the email.
Only original invoices must be emailed to the above email address.
Invoices copies should NOT be resent to Philips unless requested by Philips.

2. Mail the original invoice to the billing address found on the Purchase Order documentation under the "Paper invoices to be sent to" section (this address must be on your invoice).

Invoices that do not follow the submission and/or invoice content requirements may be delayed in processing, and therefore risk of payment delay.

Which email address to send my invoices to:

Please send the invoice PDF as an attachment to the email address linked to your Company Code and region.

Invoice Email Addresses (14.0KB)