According to Future Health Index data, 57% of patients own or use a connected care device to monitor various health indicators, but only one-third of these individuals (33%) have ever shared this information with their doctor. Furthermore, FHI research found that healthcare is the industry the general public most trusts with its personal data. There is, therefore, a strong foundation from which to make health data collection part of more peoples’ lives.
On the HCP side, technologies from social networking are increasingly being used to deliver patient care and support. Healthcare professionals regularly use networks such as Whatsapp to send patient data to each other. As this information moves across the network, this could mean sensitive data is held outside of the EU, breaching GDPR regulations.
James Flint is the CEO of Hospify, which has developed a Whatsapp-like messaging service to enable healthcare teams to securely send patient data over an EU-based network.
“Hospify encrypts and delivers text messages from phone-to-phone and then deletes the message from its servers within 72 hours, so the only copies are in the phones of the people in the conversation or group in question,” he says. “This design massively reduces the potential for security breaches or for legal liabilities around patient data access requests and keeps legal liability exactly where it should be – with the individual patients or clinicians involved in any given conversation.”