October 26, 2017

Philips survey shows incomplete data may threaten patient safety

74 percent of physician and nurse leaders say lack of patient data during in-hospital transport is a risk to patients

Amsterdam, Netherlands – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced survey results commissioned by Philips and Regina Corso Consulting that revealed patient safety is still a top concern for physician and nurse leaders in the United States (U.S.), and incomplete data is tightly-linked with this worry. The survey, which included responses from 251 physician and nurse leaders around the U.S., showed that data is playing an increasingly important role in patient safety, and 74 percent of physician and nurse leaders say they believe lack of patient data during in-hospital transport is a risk to patients.

The World Health Organization (WHO) reports that medical errors are the third leading cause of death in the U.S., with approximately one in 10 hospitalized patients experiencing harm due to such errors, with at least 50 percent preventability¹. Patient safety remains a priority for key healthcare stakeholders, and of those surveyed, almost three-quarters of physician leaders (73 percent) and four in five nurse leaders (79 percent) said patient safety keeps them up at night. An important part of maintaining patient safety is ensuring a complete record of patient monitoring data, however, when patients are transferred from one department to another, clinicians often struggle with incomplete data records due to multiple systems operating independently. In this survey, Philips took a closer look at how data plays a role in patient safety.

Incomplete patient data viewed as a threat

Selected from a list of six options in the survey, the top three threats to patient safety between physician and nurse leaders collectively were inconsistent care delivery, having incomplete data on patients and alarm fatigue.

According to the survey, three-quarters (74 percent) of both physician and nurse leaders say patient safety is at risk when exchanging information about patients between departments. Seven in 10 of both groups say lack of complete data on patients is a cause of clinical inefficiencies, and physician and nurse leaders agree that better access to critical patient data is beneficial to clinician response (91 percent and 96 percent).

“While patient safety remains the top priority for healthcare professionals, patient care can be hindered by not having a complete picture of each patient’s monitoring data,” said Felix Baader, Business Leader, Patient Monitoring at Philips. “A seamless record of a patient’s health history can support clinicians in the complex and fast-moving hospital environment. Recent advancements in technology have gotten us closer as an industry to ensuring that clinicians are equipped with the information they need, when they need it from admission to discharge, but it’s up to healthcare leaders worldwide to work together and make this a reality.”

Additional key findings from the survey impacting patient safety include:

Inconsistent care and alarm fatigue: 78 percent of physician leaders say incomplete data on patients is the biggest threat to patients, while nurse leaders think alarm fatigue is the biggest threat (76 percent). However, both groups agree that inconsistent care delivery is a top concern (78 percent and 75 percent).
Easing data-related patient safety concerns: Nine in 10 physician leaders and almost all nurse leaders say patient monitoring must be consistent to move healthcare forward (91 percent and 97 percent), and almost nine in 10 physician leaders (87 percent) and almost all nurse leaders (97 percent) say having a gap-free patient monitoring data record is essential for good patient care.

To download the full survey report and infographic, visit this website.

¹ http://apps.who.int/iris/bitstream/10665/255507/1/WHO-HIS-SDS-2017.11-eng.pdf?ua=1

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips' health technology portfolio generated 2016 sales of EUR 17.4 billion and employs approximately 73,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

About the Survey

This survey was conducted online by Regina Corso Consulting on behalf of Philips from September 6-18, 2017, among 251 adults ages 18 and older in the U.S., with 125 respondents who are Chief Medical Officers/Medical Directors and 126 respondents who are Chief Nursing Officers/Nursing Directors, at hospitals and/or health systems. For complete survey methodology, including weighting variables, please contact Jeannie O’Leary at jeannie.oleary@philips.com.