The ACT@Scale handbook contains recommendations to achieve change at scale, and spotlights examples of success. It identifies best-in-class processes, structures and ways of working across the six participating European regions. Insights and recommendations can be used to build large scale deployment across Europe and beyond.
“We cannot underestimate the efforts made by healthcare organizations in bringing about change in practice in healthcare. Connected care is disruptive to many aspects of current health care practice and overcoming resistance to change and persuading healthcare professionals, patients and their families as well as managers and those who finance care is not an easy task,” said Prof. Stan Newman, Vice-President (International), City, University of London. “The ACT@Scale handbook contains a host of important recommendations to achieve change at scale and provides an impressive insight into some of the best successes in Europe in care coordination and telehealth to date that we can continue to leverage for future deployments.”
Among the findings, four key areas were identified as most essential to scale-up and drive adoption of innovation across connected care and telehealth: Citizen Empowerment; Stakeholder and Change Management; Service Selection; and Sustainability & Business Models. Examples of success across key areas showcased in the findings include the My Diabetes My Way online self-management platform for patients in Scotland, which has reached a high level of patient activation with 22,000 diabetes patients across the nation who can access their medical records online to manage their diabetes more effectively. The Basque Country regional stratification approach has also demonstrated success with its multi-morbid integration program, enabling patients with complex health and social care needs at high risk of hospital or care home admission, to lead fulfilled lives and improved clinical outcomes. The program has succeeded to scale up to 16,000 patients across the region by implementing technology solutions to provide access to personalized care plans based on clinical guidelines, and leveraging data from the EHR (Electronic Health Record).
For more information on ACT@Scale, visit http://www.act-at-scale.eu and download the full ACT@Scale handbook for more detail on best practice analysis, examples and results here.