Creating a new standard of patient-centered care in Indonesia
By Philips editorial team ∙ Sep 01, 2022 ∙ 2 min read
Mandaya Royal Hospital Puri (MRHP) is a private national referral hospital in Jakarta that provides care for patients from Indonesia and surrounding areas. MRHP’s mission is to make patient-centered care and world-class healthcare services more easily accessible to patients and families throughout the region. Prior to the opening of MRHP, many patients traveled significant distances to receive personalized care and advanced medical treatment. Digital transformation was essential for MRHP. A key goal was to improve connectivity—of data and systems across the care continuum—to deliver more effective, integrated, and personalized care at scale.
About the case study
Through a strategic partnership with Philips, MRHP was able to create a state-of-the-art medical facility with the latest innovations in enterprise diagnostic imaging, connected care and informatics. From design through implementation and execution, Philips supported MHRP on its journey to create an integrated healthcare model and exceptional experience for both patients and families. MRHP opened its doors to patients in October of 2021 and won an award for outstanding patient experience and hospitality shortly thereafter.
When saving lives depends on making informed decisions in high-pressure, high-stakes situations, Philips digital technology plays an increasingly significant role in providing superior healthcare at modern hospitals like Mandaya Hospital.
