Between July and December last year, the international Healthcare Information and Management Systems Society (HIMSS) broadcast a series of four webinars, created jointly with Philips, on the topic of supporting the healthcare frontline. During the sessions, Philips’ Chief Innovation and Strategy Officer Jeroen Tas, and Chief Medical Officer Jan Kimpen, used lessons learned from the COVID-19 pandemic as a starting point to explore a new digital model of healthcare. Together with practitioners and telehealth experts, they looked at the potential for digital health technologies to support and reduce pressure on emergency units; the role of digital technology in maintaining continuity of care for patients with chronic conditions during a crisis; and more broadly, how connected care can empower the current and next generation of healthcare workers. The sessions were created for the HIMSS Digital Dialogue Series, one of them broadcast live during the HIMSS & Health 2.0 European Health Conference & Exhibition (September 7 - 11, 2020). ‘Supporting the Frontline’ sessions:
They discussed how COVID-19 has accelerated the deployment of digital health solutions in large hospital systems, including the use of apps and online consultations to maintain quality of care for patients during the crisis.
They discussed how COVID-19 has taken precedence over other, non-communicable, diseases and how health systems are assessing the backlog and organizing their catching up with non-COVID patients. They examined how medical centers can harness their data analytics capabilities to identify, prioritize and connect with patients most at-risk of complications.
They discussed how with human resources scarcity changing demographics challenges, digital health needs to remain a mainstream support of the frontline beyond the current crisis.
They shared their experiences of dealing with the pandemic including the risks and benefits of the rapid shift to a new digital model of healthcare during COVID-19 for patients and healthcare professionals.
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