At Philips, we strive for continuous improvement, embedding quality standards throughout our supply chain. Our Supplier Quality Manual outlines Philips’ expectations and requirements to all potential and existing external suppliers, with a focus on quality and product reliability. This includes, among others; suppliers of raw materials, components, Original Equipment Manufacturers (OEM), contract manufactures of finished devices, software, distributors, assemblies, and services suppliers associated with our products and services.
The Supplier Quality Manual is a collection of Philips’ quality, regulatory, product, process and customer requirements to ensure quality of products and can be applied depending on their characteristics. It supports agreements between suppliers and Philips and guides compliance with quality standards, without prejudice to any existing agreement, purchase order, drawings specifications exchanged between Philips and suppliers.