By Diederik Zeven
General Manager, Health Systems, Philips ASEAN Pacific
Diederik Zeven is the General Manager, Health Systems for Philips in ASEAN Pacific. He oversees the diverse portfolio of products, services and solutions across the region, including diagnostic imaging, image-guided therapy, patient monitoring and health informatics.
All that said, data can only make a difference if healthcare professionals have the knowledge and tools to make sense of it – otherwise it’s just numbers.
So, as well as putting in place a framework to gather and share data more easily, Singapore will also need to upskill its healthcare professionals to be able to benchmark and analyze it effectively.
Again, having a common language and curriculum around this is important, to ensure a consistent experience for patients, and to make it easier for healthcare professionals in different faculties, or even different organizations, to collaborate.
The final piece of the puzzle is how healthcare is remunerated.
The reality is that more often than not, payment models in the private sector still tend to ‘reward’ providers for the amount of treatment they provide, not the outcomes that they achieve. In the public sector, the fragmentation of government agencies can lead to compartmentalized spending, rather than a holistic approach – meaning certain areas of care are sometimes prioritized over others.
To truly move towards a value-based approach, more emphasis needs to be placed on rewarding outcomes – particularly preventative ones. The difficulty comes in setting short-term KPIs for this, given the success of an outcomes-based approach will be most visible over the longer term
Clearly the road to value-based care won’t be an easy one, but as costs continue to rise it may be Singapore’s only chance of safe-guarding its high quality of care in the future. By focusing on these four pillars, and following examples of best practice from around the world, Singapore can place itself into a stronger position to address the challenges of the next decade, and beyond.